Behind the Scenes Content: 3 Tips for Your Brand
Behind the Scenes Content: 3 Tips for Your Brand
Whether it’s showing off transformer repairs in your power company or the secret sauce bubbling away in a restaurant kitchen, behind-the-scenes content offers a powerful way to connect with your audience. This glimpse into the inner workings of your brand can spark curiosity, build trust, and leave a lasting impression.
So here are 3 tips for behind-the-scenes content that’s truly engaging.
Storytelling Through Processes
You want to weave storytelling into your content because it’s a seriously powerful way to connect with your audience. By showing the journey behind your products or services, you provide context and meaning, making your brand more relatable and memorable.
Break down the creation process into key stages and really highlight the unique aspects of each.
Say you’re a fashion brand launching a new collection. Instead of just unveiling the finished designs, create behind-the-scenes content that follows the journey from initial sketches to fabric selection, fittings, and final runway presentation. Share stories about the inspiration behind each piece, the challenges you faced during production, and the moments of triumph when everything came together. This approach not only educates your audience about your creative process but also builds anticipation for the final reveal.
Interactive Experiences
Interactivity drives engagement. So, you want to involve them in behind-the-scenes experiences to deepen their connection to your brand and create memorable moments that foster loyalty.
Use various digital platforms such as social media, live streaming, and interactive content tools to facilitate two-way communication with your audience.
Say you’re a tech company developing a new app. Host a live Q&A session on social media where your development team answers questions about the app’s features, design choices, and future updates. Incorporate polls to gather feedback on potential features or design elements, so your audience feels really involved in the development process. By involving them in this way, you not only generate excitement for the app’s release but also demonstrate your commitment to listening to your users’ needs.
Behind-the-Scenes Challenges
Transparency builds trust. So, it’s important to openly share the challenges your team faces behind the scenes to humanize your brand and demonstrate authenticity. Additionally, showcasing how you overcome obstacles highlights your team’s resilience and problem-solving skills, enhancing your brand’s credibility.
Identify key challenges your team encounters during the creation or execution process. Share these challenges with your audience, along with the strategies and tactics you employ to address them.
Say you’re a food brand launching a new product line. Throughout the development process, maybe document the hurdles your team faces, such as sourcing high-quality ingredients, perfecting recipes, or navigating regulatory requirements. Share these challenges through behind-the-scenes videos, blog posts, or social media updates, along with insights into how your team collaborates and problem-solves to overcome them.
Really, behind-the-scenes content often deepens your audience’s connection with your brand. Try out these tips.
An IBM futurist and “Top Expert You Should Listen To,” according to LinkedIn, Brian Carter has been a trusted influencer, agency CEO and keynote speaker for over a decade. He’s built programs and spoken for companies like Microsoft, NBC-Universal, Citrix, Marketo, Salesforce as well as small businesses. He delivers entertaining, motivational keynotes with practical takeaways based on 20 years of cutting-edge work. Brian is a bestselling author you may have seen on Bloomberg TV or in Inc, Entrepreneur, The Wall Street Journal and The New York Times. He has over 250,000 online fans and reaches over 3 million people per year.