10 Critical Items for Your Next Marketing Plan Audit
When’s the last time you had your marketing plan audited by an outside expert?
You do have a marketing plan, right?
Why would you need an audit?
- Sometimes an organization’s ideas can get a bit stale, over time
- A company can develop an echo chamber in their own culture, and convince themselves of things that may or may not be true
- Not everybody has heard of all the latest greatest best practices
And when you’re out of touch, that’s a recipe for
- Losing business to the competition
- Losing the interest of your customers
- People starting to think you’re no longer relevant
Unfortunately, if you aren’t current, people may question everything else about your business.
“If they’re not doing THIS great idea, what other good things are they not doing?”
The marketing plan audit we did for The Perfect Workout led to them discovering a new source of leads and sales, and a 400% ROI.
So, in the spirit of making sure that your marketing plan is up-to-date, here are 10 things you need to have SOMEBODY from the outside take a look at:
- Are you 100% sure that your pixels and tracking are installed correctly and that your data is accurate?
- According to your website analytics, what marketing source is driving the most conversions? What landing pages drive the most conversions? Is your organic traffic increasing over time?
- Are you aware of all the third party performance benchmark reports (on things like advertising, email and landing pages) out there, and is your performance at least average, if not better?
- Are you on the most important social platforms for your target customers? Are you advertising there? In your social advertising, are you creating new ad ideas each month? Have you tested new targeting this quarter?
- Are your email open rates hitting industry standard levels? Are you split-testing new subject lines? Have you checked on deliverability and blacklist issues to be sure you’re OK?
- Do you have someone who loves writing creative copy and is constantly testing new ideas on your audience through ads, emails, and landing pages?
- How many people do you need to reach to achieve your lead gen or sales goals, and are you actually reaching that many people?
- Are you using all the advanced Google ad technologies that make sense, like responsive ads, site links and other extensions, and call tracking?
- Does your website look and function equally well on every mobile device as it does on desktop, and do your analytics support that answer?
- Do you have a content plan that fits your platforms and goals? Is your brand flexible enough to allow the creation of diverse and compelling content? Is your content plan informed by SEO research? If you have a content calendar, is it flexible enough to change based on what your analytics insights tell you? Have you found a way to create at least some kind of new video with some frequency for use in social media and ads?
These are a few of the questions that a good marketing plan audit will answer.
And from there, you can revise and improve your marketing plan, and get better results for your business!
Brian Carter is a popular business expert and keynote speaker with Fortune 500 clients like NBC, Microsoft and Humana as well as small businesses. He delivers motivational keynotes with practical takeaways with the comedic flair of his stand up comedy background. His agency, The Brian Carter Group, creates marketing that excites customers and increases brand visibility, sales and loyalty. Brian is a bestselling author you’ve probably seen on Bloomberg TV or in Inc, Entrepreneur, The Wall Street Journal or The New York Times. He has over 250,000 online fans and reaches over 3 million people per year.